Australia & New Zealand eSIM 20 days highspeed 4G/LTE

You need WiFi to set up your eSIM so we recommend that you install and activate your eSIM just before your departure. You can also wait until you arrive in the country to activate the eSIM, but remember that you need WiFi connection for the set-up process.

After your purchase, we will send a QR code to your email. Either print the QR code to a paper or open it on your computer or another device. On your cell phone, go to Settings > Cellular > Add eSIM (on iOS) or Settings > Connections > SIM Card manager > Add mobile plan (on Androids) and scan the QR code. Your phone will allow you to assign a specific name to this data plan. The travel data plan will only be operational once you arrive at your destination. Once you land, on your phone settings, turn on data roaming of the Travel eSIM. Also, on Cellular Data (iOS) or Mobile Data (Androids), you must select the Travel eSIM so that it will be used for data.

Yes, you can use your SIM card and your Travel eSim at the same time. Choose the Sim card for phone calls and SMS, and Travel eSIM for data from your device. Please remember that if you leave your Sim card activated, your network provider may apply data roaming charges to receive or make phone calls as well as SMS.

At the moment, you cannot renew the data on your Travel eSIM. However, you can purchase another eSIM if you need more data.

Not all eSIM allow you to share data with other. Please refer to the detailed description of each eSIM to know if it has this function or not.

You can check how much data you have by going to your device’s data settings. Another way is to install an App to track your data usage. Some examples are: Data Usage, DataMan, My Data Manager VPN Security, etc.

Your eSIM can only be activated on one device. If you delete the eSIM from your device, you will not be able to reuse it. You cannot scan the QR code either on two devices or two times on one device.

Because eSIMs are digital product, they are certain to work properly if you correctly follow the instructions and have the right set up on your phone. But in case of any technical issue occurs to our eSIM, we can offer you a refund. To get the refund, you must send us the ICCID/ series number of the eSIM and some screenshots to show the problem on your phone. For more information, please see our eSIM Refund Policy.

The eSIM will connect to the best available network in your destination. So, depending on which area you are in, you might see a certain network. This network may be switched when you move to another area. You can see the list of available networks of each eSIM in its description.